Perfect Proposals – Frequently Asked Questions

1. Do we need to be present during setup?

No, you don’t need to be there! We handle everything behind the scenes so the setup is ready when you arrive. All you have to do is show up and enjoy your moment.

2. How does hotel room access work for proposals?

We just ask that you notify the hotel in advance and let them know our team will be onsite. You can add our name to your booking or authorise access at reception. Most venues are happy to help when they hear it’s for a proposal!

3. How far in advance should I book?

We welcome last-minute enquiries and short-lead bookings. While more notice gives us extra flexibility, we’re often able to create a beautiful setup within just a few days.

4. Can I customise my proposal package?

Absolutely! Our packages are designed for easy booking, but every detail—from florals and signage to styling, timing, and location—can be customised to suit your story.

5. Do you service areas outside Melbourne?

Yes! We create proposals in Melbourne, the Mornington Peninsula, Cairns, and Sydney, and also travel Victoria-wide. If you have another location in mind, just ask—we love creating destination proposals.

6. What happens if the weather turns bad for my outdoor proposal?

We always prepare a backup plan. Depending on your location, this may include rescheduling, shifting timing, moving undercover, or arranging an indoor setup so your proposal stays stress-free.

7. Can I bring my own photographer or videographer?

Yes, you’re welcome to bring your own photographer or videographer. Alternatively, we can organise one of our trusted creatives to discreetly capture every special moment.

8. Do you create proposals for all couples?

Absolutely. We proudly celebrate and support all couples, including LGBTQ+ and gender-neutral proposals. Every setup is tailored to your unique love story.

9. Can I keep the frames and décor items from my package?

You get to keep your printed photos, but frames and other styling items are part of our hire inventory. If you’d like to purchase décor, we’re happy to provide a quote.

10. What happens if something gets damaged or goes missing?

We ask that all props and décor be treated with care. Any lost or damaged items may incur a replacement fee, as outlined in our terms and conditions.

11. Do I need permits or venue approval for my proposal?

Some gardens, beaches, and clifftops require a permit or venue approval. We take care of all necessary permissions so you can enjoy a smooth experience.

12. Can you plan a surprise proposal?

Yes! We handle every detail—from timing and styling to discreet setup—so your partner stays blissfully unaware until the big moment.

13. How much does a styled proposal cost?

Our packages start from a clear base price, which varies by location and inclusions. We provide a transparent quote once you’ve shared your ideas or all our pricing can be found in our packages section.

14. What’s the best time of day or year to propose?

Golden hour (the hour before sunset) is perfect year-round. Spring is great for gardens, summer for beaches, autumn for vineyards, and winter for luxury stays or hot springs experiences.